Terms of Trading with Krush Cosmetics

By ordering on our website you will be agreeing to the following terms and conditions.

1. Payments

Payment must be paid in full prior to shipment of your order.

Our prices and or products are subject to change any time without notice.

All prices are inclusive of GST

Our prices are in Australian Dollars ($AUD)

Payments are made via Visa, Mastercard, Paypal – Other payment options will be available in the near future. 

2. Returns/Refunds

Our products are personal care products therefore we do not accept returns or exchanges of opened or used items for hygiene reasons, so please choose carefully when purchasing.

3. Cancellation of Order

If you do wish to cancel an order, you must advise us urgently via email, krushcosmetic@hotmail.com. If you would like to change anything about an order you must also contact us urgently via email to avoid having to pay for delivery again. We cannot be held responsible if you change your mind.

4. Damaged/Faulty Parcels

We are very sorry if the products you have purchased from Krush arrive damaged. We do take care to pack them safely, but even the most prepared parcel can be dropped or tossled en-route. If you advise us within 24 hours of excepting the delivery of goods and send these products back to us within 14 days of receiving them, we will offer you an exchange where possible, or a full refund after we have received the returned items. We will not accept returns any later than seven days after the date of invoice. You may be asked to supply photos of any damaged items. Returned products must have a copy of the original invoice from purchase.

5. Responsibility

Once the goods have been accepted for delivery by Australia Post we are not responsible for the delivery. Please ensure that the shipping address you provide is complete & accurate. We cannot take any responsibility for incorrect entry of address details. The customer is liable for any additional shipping cost incurred by us due to incorrect address details provided.

6. Shipping Policy

We aim to have your order dispatched within 3 business days, in times of busy periods it may take 5-7 business days to process. 

We use Australia Post for shipping. Items shipped via Australia Post must be checked for damage prior to accepting the delivery.

We will not be responsible for damaged or stolen goods left unattended at delivery address.

Any additions to orders may be treated as separate orders. You may receive a separate invoice and freight charge if your initial order has already been dispatched.

7. Privacy Policy

We understand that your privacy of your personal information is important to you. By using and or obtaining our products through Krush Cosmetics website, you agree to the collection and use of information pertained to our policy. 

Personal Information

We recognize that protection and safety of information relating to your credit card is very important. Therefore, we provide you with a very safe online shopping experience. We do not store your credit card details at any time so consumer confidence is assured. 

When you place an order at the checkout the credit transaction is sent directly to the bank via the Shopify gateway. We do not transfer any details to others for commercial use and we do not record or store any credit card information. 

8. Terms & Conditions

This website is owned and operated by Krush Cosmetics. All of the material on this website including images, logo, audio, videos, music, texts, names, photographs and software are protected by copyright laws. All this material is the exclusive property of Krush Cosmetics. 

No use of the above material is allowed on any other website without the written consent of the owner of the copyright. The content on this website should not be regarded as advice, including legal or medical advice.

Upon the purchase of goods you agree to the use of products only for the intended purpose.

9. Governing Law

These Terms and Conditions are governed by the laws of Queensland, Australia and you agree to the non-exclusive jurisdiction of the Courts of that jurisdiction and any appeals from those Courts.